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AI Voice Agents

Creating an assistant, connecting a number, knowledge, bookings and handing off to people.

Creating an assistant

Pick a template, name it, then shape what it says and how it behaves.

Connecting a phone number

Link a number from your own Twilio account and choose which assistant answers it.

Where do the agent's answers come from?

From the documents you upload and the instructions you write.

Bookings, tickets and captured details

What the agent can do during a call, and what it saves afterwards.

Transferring a caller to a person

Set a destination number, and the agent transfers when a caller asks and confirms.

Interruptions and turn-taking

How the agent knows when to reply, and whether callers can cut in.

Languages and voices

Set the language per assistant, adjust the voice, or clone your own.

Other topics

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