Matching the chatbot to your brand

Colour, position, name, icon, logo and welcome message.

In the Appearance settings you can change:

  • The main colour, used for the chat button, header and your visitor's messages.
  • The position of the chat button: bottom right or bottom left.
  • The name shown in the chat header.
  • The chat button's icon, as an emoji or an image, and a logo.
  • The welcome message visitors see first.
  • Custom CSS, for anything the settings above do not cover.

Suggested questions can also be shown when the chat opens and after each answer, to help visitors get started.

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